FAQ


How do you handle insurance?

Currently no insurance coverage. But if you want to pay through your FSA/HSA account, you may find our product in Amazon: https://www.amazon.com/dp/B0DW8PJB53

Do you take American Express, Master Card and/or Visa?

Not yet. Currently only supports PayPal and Veno payment. If you have question or recommendation for payment, be sure to contact us. 

How do I know how to use the product?

We have a general instruction on our SUPPORT page. If you need real person to instruct you, you may also contact us directly through the talking tool on our website or by email. 

Can I try your products in physical stores? 

Sorry, we don't sell it on a physical store. 

What is your shipping policy? 

 

What is your return policy? 

We have a 30 - day return guarantee. Further information please check on our refund policy page: https://fortemotus.com/policies/refund-policy